Data Deletion Requests
Last Updated: June 2026
BlueServ provides customer communication, scheduling, call summary, and related automation tools for home-service businesses. This page explains how BlueServ customers may request deletion of account data, call records, appointment data, calendar-related information, and related service information.
How To Request Data Deletion
To request deletion of your BlueServ data, email us using the contact information below. Please include your business name, the email address associated with your BlueServ account, and a brief description of the data you want deleted.
Data deletion requests can be sent to:
support@blueserv.io
What Data May Be Deleted
Depending on your request and applicable legal, security, and operational requirements, deletion may include:
- Account and business profile information
- Call summaries and structured call records
- Customer names, phone numbers, and appointment details
- Calendar-related scheduling information
- Lead status, recall queue entries, and analytics records
- Stored configuration data connected to your BlueServ account
Google Calendar and Connected Services
If you connected Google Calendar or another third-party service to BlueServ, we can delete data stored within BlueServ systems. However, some information may also remain inside the connected third-party service itself. You may need to manage or delete that information directly through Google, Twilio, Retell AI, or other connected platforms.
Processing Time
We will review and process deletion requests within a reasonable timeframe. Some data may need to be retained when required for legal, security, billing, fraud prevention, dispute resolution, backup, or operational purposes.
Account Disconnection
If you want to disconnect BlueServ from a connected Google account, you may revoke BlueServ's access from your Google Account permissions page. You may also contact us at support@blueserv.io for assistance.
Contact
For questions about this Data Deletion Policy or your personal information,
contact BlueServ at:
support@blueserv.io